Digital IT Implementation / Oversight

Enhance IT Service Delivery with Comprehensive Digital Solutions

LSA’s Digital IT services provide full-service IT platform architecture, design, configuration, and implementation (e.g., ServiceNow, Jira Service Desk). Our tool-agnostic approach ensures that your technology investments align with business objectives and enhance user experiences.


Our Approach and Outcomes

Full-Service Delivery

Digital IT is not just about technology; it’s a commitment to better IT service delivery.

Strategic User-First IT Planning

Focus on user experience, combining agile MVP development with customer needs.

Digital Agile Leadership & Oversight

Guide digital initiatives from inception to beyond launch with SAFe® for digital agility.

Design & Configuration

Employ proven UX strategies through interactive design workshops.

Our Capabilities and Solutions

  • Full-Service IT Platform Implementation

    Specialize in ServiceNow and Jira Platform Implementations aligned with business goals.

  • User-Centric IT Planning

    Focus on user experience and agile MVP development to meet customer needs.

  • Agile Digital Leadership

    Guide digital initiatives with SAFe® for continuous delivery and iterative project flow.

  • Interactive Design Workshops

    Employ proven UX strategies to create intuitive and scalable digital configurations.

  • Integrated Tooling and Automation

    Utilize tools for IT Service Management, Lean Portfolio Management, and Enterprise Architecture.

  • Training and Communication Plans

    Provide structured training and communication plans to ensure successful implementation and user adoption.

A large organization struggled with misaligned IT implementations, poor user experience, and inefficient project flow.


Ready to talk?

Looking to enhance your IT service delivery with comprehensive digital solutions? Let's discuss how our Digital IT Implementation and Oversight services can help you achieve your business goals.

Meet our Digital IT Implementation Team:
  • Mike Idengren
    Mike Idengren 
  • Kurt Grafton
    Kurt Grafton 

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